Ratings & Reviews

Overall Rating

5
(22 reviews)
95.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Stephanie S. - |Recommended: NoThe area is nice however problems will not get fix right away — I honestly will not recommend this site to friends or people. Since i moved in ive been having issues all the time and the staff will rather make up excuses than to fix the problem. The area is nice and peaceful, to bad the management cant keep up.
response from property -Dear Stephanie, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Cheryl K. - |Recommended: YesThe property is very nice and we'll kept by maintenance — I like living here it close to everything
response from property -Greetings Cheryl, Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team Grove will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Angela A. - |Recommended: YesWonderful place to live — Very quiet. Neighbors are friendly.
response from property -Dear Angela, Thank you so much for your review. Your recommendation means a lot to us. Thank you for choosing The Grove. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Harriett B. - |Recommended: YesGreat location, quiet, peaceful — I would say it's quiet and Arbutus is a nice little town
response from property -Dear Harriet, Dear Gabrielle, Thank you for taking time to leave your 5***** recommended for The Grove . Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you , Quest Management Group
submitted by Chelsea C. - |Recommended: YesNew to the neighborhood — I just moved in less than a week ago , SO far it is a nice community to live ,my neighbors are nice and friendly . I have not had trouble parking yet. I have met maintenance and he seems nice too although I have not needed him for anything yet so cannot rate that accurately, Kristen the property Manager is so sweet ,She was very helpful and fast with getting me signing the lease within a 2 day time period and was extra accommodating. Such a quiet neighborhood
response from property -Dear Chelsea, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Grove as your home. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Briosha S. - |Recommended: YesSo far, this is a great place to stay — I enjoy how pet-friendly and responsive to tenant needs this community has been so far. It is conveniently located near Baltimore city and various colleges universities. Neighbors are cordial but not overly involved with each other. My partner and I have been happy living here with our cat and dog.
response from property -Hi Briosha! Thank you for your positive feedback! We are thrilled to hear that you are enjoying your stay with us - let us know if you need anything! - Quest Management Group
submitted by Gregory V. - |Recommended: YesGreat place — To live at Grove means to live in a home which is close to a lot of places and living comfortably. The management is here to help and problems are resolved seamlessly and quickly. The area is safe, clean, and close to UMBC campus.
response from property -Hi Gregory! We are so happy to hear that you are pleased with the level of service that we provide our residents! Thank you for your positive feedback! - Quest Management Group
submitted by Renata B. - |Recommended: YesLove it here — Love the groves, quiet, clean, peaceful, glad I found this gem hiding away.
response from property -Reneta, Thank you for taking the time to leave a 5- star rating for The Grove. We appreciate your feedback. Quest Management Group
submitted by  - |Recommended: YesLovely Townhome — We really are quite happy with our Townhome at The Grove. Management here is very friendly and truly cares about their tenants. Very importantly is the quick response to any maintenance concerns that should arise. This genuine care has confirmed to us we made the right choice. The proximity to the Marc Station, the YMCA, schools, Colleges, shopping and easy highway access have been extra pluses for our residing here. The library is a very short walk away, like across the street. We made the right choice 😊
response from property -Thank you for the great review! We are so pleased to hear that you are enjoying your home and the community. Thank you for your valued feedback and for choosing The Grove to be your home. -Quest Management Group
submitted by Renata B. - |Recommended: YesLove the neighborhood — I really like the groves, it is so quiet and peaceful, any maintenance issues are handled in a timely fashion, commute is awesome, I can get anywhere from 95 and 195. Property Manager Kate is great, communicates well, even down to I believe what is the call center- they are very nice as well. I'm just very pleased with the decision to move into the groves. Just reading other reviews, people have been living in the community for years and that tells me that it is a great area to be. I look forward to my long stay as well.
response from property -Renata, Thank you for the great review! We’re so happy you're enjoying you home and the community. We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback! Thank you, Quest Management Group
submitted by Myeisha M. - |Recommended: YesLove my home at the Grove — I love the property and recommend people to move here
response from property -Thanks Myeisha! On behalf of everyone at The Grove, we would like to thank you for sharing this great review. We will be sharing your feedback amongst our team. Thank you, Quest Management Group
submitted by Jennifer M. - |Recommended: YesPleasant an Peaceful — So far our experience has been a pleasant and peaceful one. The staff and maintenance crew are very responsive and the complex is well kept for the most part. The tenants seem to forget to pick up their garbage bins often and there is quite some pet waste that goes un-curbed. But overall it has been a good living experience for us.
response from property -Thanks Jennifer! On behalf of everyone at The Grove, we would like to thank you for sharing this great review. We will be sharing your feedback amongst our team. Thank you, Quest Management Group
submitted by Krissa E. - |Recommended: YesVery nice — I would recommend I think you should try to keep families with children together and older couples together. I also recommend offering some sort of upgrades when renewing rent when the rent goes up each year such as painting or cleaning or even replacing carpet due to wear and tear.
response from property -Krissa, Thank you for taking the time to share your experience with us and leave us a five-star review! We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future. Thank you, Quest Management Group
submitted by Kahiem C. - |Recommended: YesThe community as a whole is wonderful. — Layouts and floor plans are small expecially for the price they charge but location is everything. Being off the beaten path is what makes this property unique.
response from property -Thank you so much Kahiem for leaving a review for The Grove. Our priority is to offer a well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. I will be sharing your feedback with our on-site team. Your feedback is extremely valuable to us. Thank you, Quest Management Group
submitted by Michael S. - |Recommended: YesExcellent — Management is wonderful and responsive. Area is great. Only negative is I think the parking spaces in front of the townhomes should be assigned
response from property -Thanks for the awesome review, Michael ! We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback! Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Grove", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Grove", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose