Ratings & Reviews
Resident Reviews
|Recommended: YesI love it here, great spacious updated place, wonderful neighborhood. And Rachel has been fantastic helping me with all my move in needs
response from property -Jessica,
Thank you so much for the 5-star review! Our team was excited to hear your feedback.
-The Grove Team
|Recommended: YesProcess — The leasing process was wonderful dealing with Rachel. Any issues we have found since moving in have been dealt with. Nice neighborhood.
Thank you for the 4 star review! We appreciate you taking the time to submit a rating, and will be sharing your feedback with our team. We are also always looking for ways to improve so please reach out to us so we can hear how we can improve our rating from 4 stars to 5 stars. Your feedback is important to us.
Thank you,
The Grove
|Recommended: YesGrounds — There is a ton of dog litter around the area. It's unfortunate I cannot walk out to my car without seeing a pile of dog mess. It is very bad by the trashcans. I really wish people would be responsible owners and clean up after their pets.
Dear Kristie, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained community. Please reach out to our office at your earliest convenience to further discuss your concerns. We would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying our community again. We appreciate your feedback and cannot improve without it. Thank you, The Grove
|Recommended: YesRental Agreement — Not sure what to really say about what I verbally agreed to and what is now a signed rental agreement. I was told that a 3 bedroom townhouse was available at 1840 per month, I was looking for a 2 bedroom, but there were none available at the time I needed to move. I get a bill for 1915 for rent, I look at the floor plans for the Sassafras on the website and the rental cost is 1749. I am not real sure what is going on and why I am paying more for the sassafras than the Lilac model which has more square footage and is 1899. Starting to feel as if the wool was pulled over my eyes Other than that, it’s pretty ok.
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: NoThe Area Is Nice However Problems Will Not Get Fix Right Away — I honestly will not recommend this site to friends or people. Since i moved in ive been having issues all the time and the staff will rather make up excuses than to fix the problem.
The area is nice and peaceful, to bad the management cant keep up.
Dear Stephanie, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesThe Property Is Very Nice And We'll Kept By Maintenance — I like living here it close to everything
Greetings Cheryl,
Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team Grove will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesWonderful Place To Live — Very quiet. Neighbors are friendly.
Dear Angela, Thank you so much for your review. Your recommendation means a lot to us. Thank you for choosing The Grove. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesGreat Location, Quiet, Peaceful — I would say it's quiet and Arbutus is a nice little town
Dear Harriet, Dear Gabrielle, Thank you for taking time to leave your 5***** recommended for The Grove . Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you , Quest Management Group
|Recommended: YesNew To The Neighborhood — I just moved in less than a week ago , SO far it is a nice community to live ,my neighbors are nice and friendly . I have not had trouble parking yet. I have met maintenance and he seems nice too although I have not needed him for anything yet so cannot rate that accurately, Kristen the property Manager is so sweet ,She was very helpful and fast with getting me signing the lease within a 2 day time period and was extra accommodating. Such a quiet neighborhood
Dear Chelsea,
Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Grove as your home. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesSo Far, This Is A Great Place To Stay — I enjoy how pet-friendly and responsive to tenant needs this community has been so far. It is conveniently located near Baltimore city and various colleges universities. Neighbors are cordial but not overly involved with each other. My partner and I have been happy living here with our cat and dog.
Hi Briosha! Thank you for your positive feedback! We are thrilled to hear that you are enjoying your stay with us - let us know if you need anything! - Quest Management Group
|Recommended: YesGreat Place — To live at Grove means to live in a home which is close to a lot of places and living comfortably. The management is here to help and problems are resolved seamlessly and quickly. The area is safe, clean, and close to UMBC campus.
Hi Gregory! We are so happy to hear that you are pleased with the level of service that we provide our residents! Thank you for your positive feedback! - Quest Management Group
|Recommended: YesLove It Here — Love the groves, quiet, clean, peaceful, glad I found this gem hiding away.
Reneta, Thank you for taking the time to leave a 5- star rating for The Grove. We appreciate your feedback.
Quest Management Group
|Recommended: YesLovely Townhome — We really are quite happy with our Townhome at The Grove. Management here is very friendly and truly cares about their tenants.
Very importantly is the quick response to any maintenance concerns that should arise. This genuine care has confirmed to us we made the right choice.
The proximity to the Marc Station, the YMCA, schools, Colleges, shopping and easy highway access have been extra pluses for our residing here. The library is a very short walk away, like across the street.
We made the right choice 😊
Thank you for the great review! We are so pleased to hear that you are enjoying your home and the community. Thank you for your valued feedback and for choosing The Grove to be your home. -Quest Management Group
|Recommended: YesLove The Neighborhood — I really like the groves, it is so quiet and peaceful, any maintenance issues are handled in a timely fashion, commute is awesome, I can get anywhere from 95 and 195. Property Manager Kate is great, communicates well, even down to I believe what is the call center- they are very nice as well. I'm just very pleased with the decision to move into the groves. Just reading other reviews, people have been living in the community for years and that tells me that it is a great area to be. I look forward to my long stay as well.
Renata, Thank you for the great review! We’re so happy you're enjoying you home and the community. We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback!
Thank you,
Quest Management Group
|Recommended: YesLove My Home At The Grove — I love the property and recommend people to move here
Thanks Myeisha! On behalf of everyone at The Grove, we would like to thank you for sharing this great review. We will be sharing your feedback amongst our team.
Thank you,
Quest Management Group