Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesMaintenance Staff — Staff member Oscar Figueroa is great at his job. He always delivers fast and efficient maintenance and is always very nice and understanding. 10 10
|Recommended: YesNewly Moved In, Would Recommend — As someone new to the area, I truly appreciated the help I received while searching for a new home. The staff here is incredibly friendly, helpful, and knowledgeable, which made my decision easy. The beautiful units and community sealed the deal, and their continued support since I moved in has been outstanding. I highly recommend this complex
response from property -Thank you so much for your kind words! We’re so happy to hear that your experience with our team and community has been a positive one. It’s always our goal to make the move-in process and everyday living as smooth and enjoyable as possible. We truly appreciate you taking the time to share your feedback and for recommending our community — it means a lot to us!
We’re glad to have you as part of our community and are always here if you need anything.
|Recommended: YesGreat — Love the area
Mattie,
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience at The Grove Townhomes. It means a lot to our team to know that you're enjoying your home and the community.
If there's ever anything you need, please don’t hesitate to reach out. We're always here to help and ensure your living experience remains a great one.
Thanks again for being a valued part of our community!
Warm regards,
The Grove Townhomes Team
|Recommended: YesLove The Grove — Staff is very friendly, they made my entire process easy and painless. Parking directly out front of my house and it’s super quiet.
Ronald, Thank you so much for your review! We're thrilled to hear that our team made your process easy. It’s great to know that you’re enjoying the quiet surroundings and convenient parking. We truly appreciate you being a part of our community and are always here if you need anything! – The Team at The Grove
|Recommended: YesGreat Job — Great job
Daimya, Thank you for your 5-star review! We appreciate your support and are glad we could provide a great experience. Let us know if there's anything we can do for you! - The Team at The Grove
|Recommended: YesGreat Place To Live — The leasing lady’s are wonderful, the community is lovely
Alice,
Thank you so much for your 5-Star review! We sincerely appreciate your residency and look forward to providing you with continued 5-starl service! -The Team at The Grove
|Recommended: YesI love it here, great spacious updated place, wonderful neighborhood. And Rachel has been fantastic helping me with all my move in needs
Jessica,
Thank you so much for the 5-star review! Our team was excited to hear your feedback.
-The Grove Team
|Recommended: YesProcess — The leasing process was wonderful dealing with Rachel. Any issues we have found since moving in have been dealt with. Nice neighborhood.
Thank you for the 4 star review! We appreciate you taking the time to submit a rating, and will be sharing your feedback with our team. We are also always looking for ways to improve so please reach out to us so we can hear how we can improve our rating from 4 stars to 5 stars. Your feedback is important to us.
Thank you,
The Grove
|Recommended: YesGrounds — There is a ton of dog litter around the area. It's unfortunate I cannot walk out to my car without seeing a pile of dog mess. It is very bad by the trashcans. I really wish people would be responsible owners and clean up after their pets.
Dear Kristie, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained community. Please reach out to our office at your earliest convenience to further discuss your concerns. We would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying our community again. We appreciate your feedback and cannot improve without it. Thank you, The Grove
|Recommended: YesRental Agreement — Not sure what to really say about what I verbally agreed to and what is now a signed rental agreement. I was told that a 3 bedroom townhouse was available at 1840 per month, I was looking for a 2 bedroom, but there were none available at the time I needed to move. I get a bill for 1915 for rent, I look at the floor plans for the Sassafras on the website and the rental cost is 1749. I am not real sure what is going on and why I am paying more for the sassafras than the Lilac model which has more square footage and is 1899. Starting to feel as if the wool was pulled over my eyes Other than that, it’s pretty ok.
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: NoThe Area Is Nice However Problems Will Not Get Fix Right Away — I honestly will not recommend this site to friends or people. Since i moved in ive been having issues all the time and the staff will rather make up excuses than to fix the problem.
The area is nice and peaceful, to bad the management cant keep up.
Dear Stephanie, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesThe Property Is Very Nice And We'll Kept By Maintenance — I like living here it close to everything
Greetings Cheryl,
Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team Grove will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesWonderful Place To Live — Very quiet. Neighbors are friendly.
Dear Angela, Thank you so much for your review. Your recommendation means a lot to us. Thank you for choosing The Grove. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesGreat Location, Quiet, Peaceful — I would say it's quiet and Arbutus is a nice little town
Dear Harriet, Dear Gabrielle, Thank you for taking time to leave your 5***** recommended for The Grove . Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you , Quest Management Group
|Recommended: YesNew To The Neighborhood — I just moved in less than a week ago , SO far it is a nice community to live ,my neighbors are nice and friendly . I have not had trouble parking yet. I have met maintenance and he seems nice too although I have not needed him for anything yet so cannot rate that accurately, Kristen the property Manager is so sweet ,She was very helpful and fast with getting me signing the lease within a 2 day time period and was extra accommodating. Such a quiet neighborhood
Dear Chelsea,
Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Grove as your home. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
Frequently Asked Questions
The Grove has an overall rating of 5 out of 5 stars, based on 32 resident reviews.
According to the reviews shown, 96.9% of residents recommend The Grove.
Residents rate the staff at The Grove at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.